A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking of all information and communication activities linked to contacts. Simple ones for personal use are included in most smartphones. The main reference standard for contact data and metadata, semantic and interchange, is the vCard.
Sophisticated contact managers provide calendar sharing features and allow colleagues to access the same database. The main reference standard is the vCalendar.
In management terminology, advanced contact managers can be called individual resource management (IRM) or contact management (CM) tools – systems for managing an individual's interactions with current and future contacts, to organize, collaborate, and synchronize health, lifestyle, and financial needs.
History[edit]
When you use Business Contact Manager for Outlook, your business data is stored in a Business Contact Manager database that you associate with your Outlook profile. You must connect to at least one database, but you may have others available to you. Content Manager Assistant for PlayStation® is a computer application that enables data transfer between your system and a computer (Windows/Mac). Content Manager Assistant is needed for all operations that copy, back up, and restore content or applications on your system to or from a computer. You perform all of these operations using your system. Insightly is a popular contact management program, boasting 1.5 million users at 25,000 companies in a variety of industries including Bloomberg, the Mayo Clinic and the University of California. Argentina 0800-666-2842 9:00 AM–7:00 PM Argentina Standard Time, Monday–Friday.
Contact lists have been available for a long time. The original contact management system (CMS) was Exsell for DOS[1] by Excalibur Sources, released in 1984.
Benefits[edit]
Dead or alive 5 last round pc mods. A contact management system (CMS) may be chosen because it is thought to provide the following advantages:[2]
- Centralized repository of contact information
- Ready to use database with searching
- Sales tracking
- Email integration
- Scheduling of appointments and meetings
- Notes and conversation management
- Customizable fields
- Import/export utility
Differences from customer relationship management[edit]
A contact manager is usually used for instances where the sales interaction model of the organization is a one-to-many interaction model, in which a single sales representative is responsible for multiple roles within a company. Alternatively, a company with a many-to-many interaction model, in which many sales representatives are targeting a single job role, a customer relationship management (CRM) system is preferred.:[2]
See also[edit]
- Customer service – contains ISO standards
- Employee experience management (EEM)
- Enterprise feedback management (EFM)
- Event-driven marketing (EDM)
- Professional services automation software (PSA)
- The International Customer Service Institute – contains customer service standards
- Vendor relationship management or VRM
- vCalendar (main 'calendar interchange' standard)
- vCard (main 'contact interchange' standard)
Best Free Crm Online
References[edit]
Contact Manager Software
- ^Inc, InfoWorld Media Group (1987-06-01). InfoWorld. InfoWorld Media Group, Inc. p. 16.
Exsell excalibur.
- ^ abAberdeen Group (January 2009) Automating Success: The Choice Between Contact Management and Customer Relationship Management [1]
Contact Manager Ios
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